Welcome to Furnitech!

These terms and conditions outline the rules and regulations for the use of Furnitech's website, located at www.furnitech.in.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Furnitech's website if you do not agree to all of the terms and conditions stated on this page.

1. General Information

Furnitech (referred to as "we," "us," or "our") offers premium luxury furniture including sofas, recliners, beds, and other furniture, excluding wardrobes. By accessing and using our website, purchasing our products, and using our services, you agree to the following terms.

2. Account Registration

To make a purchase on our website, you may be required to create an account. By creating an account, you agree to:

• Provide accurate and complete information.
• Keep your account details up to date.
• Maintain the confidentiality of your account credentials and notify us immediately in case of any unauthorized access.

We reserve the right to terminate your account if we suspect any fraudulent activity or violations of these terms.

3. Product Information & Pricing

We strive to ensure that all product descriptions, pricing, and other information on our website are accurate. However, typographical errors or inaccuracies may occur, and we reserve the right to correct any errors or update information at any time without prior notice.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

4. Orders and Payment

When placing an order, you agree to:

• Provide valid payment information.
• Ensure your billing and shipping information is accurate.

All orders are subject to acceptance by Furnitech, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

We accept various payment methods, including credit cards, debit cards, net banking, and UPI payments. Payments must be made in Indian Rupees (INR). For any issues related to payment processing, please contact our support team at experience@furnitechseating.com.

5. Shipping & Delivery

We ship our products across India. Shipping charges and estimated delivery times will be displayed during the checkout process based on your location.

While we strive to deliver your order within the estimated time frame, delays may occur due to factors beyond our control. We will keep you informed of any delays, and you may track your order through our website.

6. Returns, Exchanges, & Refunds

At Furnitech, we want you to be satisfied with your purchase. Our return policy allows you to return or exchange items under the following conditions:

• Products must be returned within 7 days of delivery.
• Items must be in their original condition, unused, and in their original packaging.

We reserve the right to refuse returns that do not meet the criteria. For details on the return process, please contact experience@furnitechseating.com or call us at +91 7219 879 797.

Refunds will be processed within 7-10 business days after the return is approved. Refunds will be credited to the original payment method used during the purchase.

7. Warranty

Our products are backed by a manufacturer’s warranty. The terms of the warranty may vary depending on the product type. For specific warranty details, please refer to the product page or contact us for further information. The warranty covers manufacturing defects but does not include damage due to improper use or normal wear and tear.

8. Limitation of Liability

Furnitech is not responsible for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use our website, products, or services. We are not liable for any delay in delivering products due to unforeseen circumstances.

9. Intellectual Property

All content, including but not limited to images, logos, product descriptions, and website layout, is the property of Furnitech and protected by copyright and intellectual property laws. You may not copy, distribute, or use any content from this website without our express written consent.

10. Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

12. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns regarding these terms and conditions, feel free to contact us at:

• Email: experience@furnitechseating.com
• Phone: +91 7219 879 797
• Address: 63/2, Shivrai Nagar, Katraj-Gangadham Rd, Next to Girnar 108, Kondhwa Budruk, Pune 411048, Maharashtra, India.